Contact Us

Contact Matrigen Cosmetics

Contact our team for product information, order assistance, shipping questions, returns, local pickup, or wholesale inquiries.

Visit Us

Matrigen Cosmetics
550 W Broadway #350
Vancouver, BC V5Z 0E9
Canada

Products are available online and by appointment at our Vancouver location.

Contact Information

Phone: +1 (778) 302-7056

Email: info@matrigencosmetics.com

Business Hours: Monday–Friday, 10:00 AM–5:00 PM Pacific Time

Customer Support

Product Information Order Assistance Shipping Questions Returns & Refunds Local Pickup Wholesale Inquiries

We aim to respond to customer inquiries within one business day.

Learn more about our company and authorized product lines on our About Us page.

Authorized Distributor

Matrigen Cosmetics is an officially authorized distributor of products manufactured by MesoPharm Co., Ltd. in South Korea, including the MATRIGEN®, LYSONOME® product lines.

All products sold through our store are genuine and sourced through authorized distribution channels. Documentation confirming our distributor authorization is available upon request.

Send Us a Message

Please use the contact form below. Include your order number when contacting us about an existing purchase.