Privacy Policy

Privacy Policy

This Privacy Policy explains how Matrigen Cosmetics Canada collects, uses, stores, and protects personal information when you visit or make a purchase from matrigen.store.

Effective Date: June 1, 2024

Business Information

matrigen.store is an ecommerce website owned and operated by:

Matrigen Cosmetics Canada
550 W Broadway #350
Vancouver, BC V5Z 0E9
Canada
Tel: +1 (778) 302-7056
Email: info@matrigencosmetics.com

Purpose of This Privacy Policy

This Privacy Policy informs users of our Site about:

  • The personal data we collect
  • How collected data is used
  • Who may access collected data
  • The rights of Site users

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent

By using our Site, users consent to:

  • The conditions set out in this Privacy Policy
  • The collection, use, and retention of the data listed in this Privacy Policy

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what is disclosed in this Privacy Policy.

We may use personal data to:

  • Process and fulfill orders
  • Provide customer support
  • Respond to inquiries
  • Send order, shipping, and account updates
  • Improve our website, services, and customer experience
  • Meet legal, tax, security, and fraud-prevention obligations

Who We Share Personal Data With

We may disclose user data to members of our organization who reasonably need access to achieve the purposes set out in this Privacy Policy.

We will not sell your personal data. We may share data only in the following cases:

  • If required by law
  • If required for a legal proceeding
  • To prove or protect our legal rights
  • To buyers or potential buyers if we seek to sell the company
  • With trusted service providers needed to operate our ecommerce store, payment processing, shipping, analytics, and customer support

Third-Party Links

If you follow links from our Site to another website, please note that we are not responsible for and have no control over their privacy policies, content, or practices.

How Long We Store Personal Data

User data will be stored only as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required by law, tax, accounting, fraud-prevention, or legitimate business purposes.

How We Protect Your Personal Data

We take reasonable precautions to protect user data and help keep personal information secure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security beyond what is reasonably practical.

Children

The minimum age to use our website is 18 years of age. We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13, the personal data will be deleted as soon as possible.

If a child under 13 has provided us with personal data, their parent or guardian may contact us at: info@matrigencosmetics.com.

Accessing, Modifying, or Deleting Your Data

If you would like to know whether we have collected your personal data, how we have used it, whether we have disclosed it, or if you would like your data modified or deleted, please contact us.

Email: info@matrigencosmetics.com

Modifications

This Privacy Policy may be amended from time to time to maintain compliance with the law and reflect changes to our data collection process. When we update this Privacy Policy, we will update the Effective Date at the top of this page.

We recommend that users periodically review this Privacy Policy to stay informed of any updates. If necessary, we may notify users by email of important changes.